Privacy Policy

Version 2026-10-19 · Effective 2026-10-19

1. Who we are

CalmRound is operated by Qi County Zhimian Yueqian Network Technology Studio, an individually-owned business registered at Qi County, Kaifeng, Henan, China ("we", "us"). Contact: [email protected]. Address: Qi County, Kaifeng, Henan, China. We reply to support requests within 3 business days.

We don't sell your personal information or share it for cross-context behavioural advertising.

2. What we collect and why

Account. Your email address (or mobile number, if you sign in with one), used to create and secure your account. We send sign-in codes by email through our email provider.

Device information. To prevent abuse of free credits and to understand where installs come from: a fingerprint value computed from browser identifier, system language, CPU core count, screen resolution, time zone and platform (we store only the computed value); an install ID; a one-way hash of your computer's system machine ID (only the hash is sent, never the raw ID; used only to limit the free trial to one per computer); IP address; and download source.

Audio and transcripts. During an interview session, CalmRound captures your microphone and your computer's audio (the interviewer) and streams it to our speech-recognition provider. The desktop app connects to the provider directly. We don't store audio on our servers. If you enroll a voice profile to tell you apart from the interviewer, the enrollment recordings are sent to our voice-profile provider; you can delete the profile in the app.

Resume, notes and knowledge base. Stored on your own computer in the desktop app. When generating answers or organizing your materials, the relevant content is sent to AI model providers.

Session snapshots. To investigate issues like slow, off-topic or misheard answers, each session uploads a snapshot containing the full transcript (both speakers, with timestamps and audio source), the AI answers and the prompts sent to the model, your knowledge-base content, the settings in effect, the providers and models used, and error records. Snapshots do not contain audio, passwords, sign-in tokens or API keys. Retention: 90 days, up to the 30 most recent per account. Only authorized staff can view them.

Diagnostic reports. When you choose "Upload diagnostics", or after a crash, the app uploads system and resource information, network checks, configuration with keys removed, and logs. Up to 5 per account, kept for 30 days.

Usage events. Whether key steps succeed (opening sign-in, requesting a code, importing materials, starting an interview, generating an answer), with event type, failure reason, account, install ID, IP and source. We don't use third-party analytics platforms. To improve question detection we also collect samples of interviewer questions; links, emails, phone numbers, ID numbers and long digit strings are masked first, and each sample is at most 300 characters.

Payments. Handled by our merchant of record, Waffo Hong Kong Limited ("Waffo"). We keep the order ID, package, amount, currency, status and time. We never receive your full card details.

Support chat. If you use the chat on this website, we collect the messages you send, the email address you choose to provide, your browser language, the page you started from and your IP address. We use this to answer your request, prevent abuse and improve our support. We keep support conversations only as long as needed to handle your request and maintain support records.

3. Service providers

We share only what each provider needs to perform its function.

4. International transfers

Your information may be processed outside your country, including in mainland China where our account servers are located. We protect transferred data with the same measures described in this policy, and share it only with the providers listed above.

5. Consent of other people

Live transcription processes what the interviewer says. Where the law requires the other party's consent to record or transcribe a conversation, get it before turning transcription on.

6. Your rights

Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete or export your data, and to object to or restrict processing. You can view and edit your account and knowledge base in the app, and delete your knowledge base and voice profile there. You can start deleting your account from the Account page in the app, or email [email protected] for session snapshots, diagnostics, usage events or account deletion; we'll verify your identity and respond within 30 days. You may also complain to your local data-protection authority.

7. Legal bases (EEA/UK)

Performing our contract with you (providing the service), our legitimate interests (preventing abuse, fixing problems, improving the product), and your consent where we ask for it.

8. Security

Data is sent over encrypted connections. API keys are excluded from snapshots and diagnostics. The admin console is restricted to authorized staff. No system is perfectly secure; if a breach affects you, we'll notify you as the law requires.

9. Children

CalmRound is for job seekers and is not directed at children under 16. If you are under 18, use it with a parent's or guardian's consent.

10. How long we keep it

Account and material data are kept while your account is active. Session snapshots are kept for 90 days, up to the 30 most recent per account. Diagnostic reports are kept for 30 days, up to 5 per account. Payment and refund records are kept as long as tax and accounting law requires. When your account is deleted, we remove or de-identify data we no longer need, except records we must keep by law.

11. Changes

If we make material changes, we'll update this page and show a notice in the app the next time you open it.